Crack The Egg opened in september 2017. I've part of the team from december 2017 as an intern then as a permanent contract in august 2018.
Professional project
2017-2020
Anticipate, detect and estimate issues which can trouble project's development
Business and technology intelligence in order to stand out from the competition
Creation of a game and riddles according to compagny's editorial line
Writing and page setting of a clear and accurate of a Game Design Document to exchange with compagny's management
Managing of the flow and story tension
Rebalancing via online alpha-test's sessions to differents publics
Ensure physical accessibility of the largest public possible as well as fountain and sanitary acess throuhough the journey to offer an optimal experience
The treasure hunt was my first ambitous professionel project for a company. I've learn a lot including budgetary management, setting up this type of game (security instructions, number of game master and sessions rota) and creating customer loyalty.
With this project I had great reponsibilities. Working on reappropriation of public space via game design and adapt my design to a large public was very exciting and challenging.
Sanitary circumstance has not (yet) allowed to establish beta-test and therefore game launching.
Ensure that company's visual identity is respected
Ensure files exportation to require standards according to their mediums (print and digital)
Managing relation with the printer by ensuring the best price-quality ratio
Externals communications :Communications externes : flyers, business card, scenarios's souvenir card, gift voucher et advertising photography for rooms.
Designing and creation internal communication : a complete guide for news game masters gathering tasks, games progress, riddles, clues, plan to setting up each room and customer relation.
Designing and creation elements used for rooms for immersion... :
retro-futuristic interface, imitation of 50's adds and cans , etc
... and for riddles : blueprints, papers, notebook which described complex system in common terms and give instructions to players
Working in such a vast diversity of medias in my work asked me to have fresh eyes on graphic design and its application. If the principle of margin, reability, spaces and forms were the same, the function changed my wai to approach the design itself.
Budgetary constraints had ask work iteration and a revaluation of prints needs so that match to it. A long-term planning and vision would gave us the opportunity of a better external communication about the company.
Greeting, inform and help peer to peer and business to business customers
Process customers's requests on counter, by phone and email
Listen and understand customer's need to find relevant solutions
Generation and follow up of invoices
Coordinate relation with partner
Ensure and provide quality service to our clients
The customer relation managing wasn't my chosen field, although I've participated to open house and exhibtions for my school. This shows me behind the scenes of processing customers's demands. Today I feel more confident to exchange with companies and partners. Spotlight the work of my colleague Gerald is important to me, because he has set a suitable tool up to generate and follow up invoices.